Privacy Policy
Last updated: September 2026
This Privacy Policy explains how information about visitors to the ALTEA Coaching website is collected and used.
It applies specifically to your use of alteacoaching.com and does not cover personal information collected or processed as part of a coaching relationship or the provision of coaching services.
Who we are
This website is operated by ALTEA Coaching / Charis Manousou, based in London, United Kingdom.
Website: alteacoaching.com
Email: charis@alteacoaching.com
For the purposes of UK data protection law, Charis Manousou is the data controller for personal information collected through this website.
Information we collect when you visit the website
When you visit this website, certain technical information may be collected automatically. This may include:
your IP address;
browser type and version;
device type;
operating system;
pages visited and time spent on the website;
referring website or source;
approximate geographical information; and
information about how you interact with the website.
Some of this information is collected through cookies and similar technologies.
We use this information to operate and secure the website, understand how it is used and improve its content and performance.
Google Analytics
We use Google Analytics to understand how visitors use this website.
Google Analytics may collect information such as the pages you visit, how long you spend on the website, how you arrived at the website, your approximate location, device and browser information, and interactions with website content.
We use this information to understand overall website usage and to improve the website and its content.
Analytics cookies are not strictly necessary for the operation of the website. Where consent is required, Google Analytics will only be activated after you have given your consent through the website’s cookie consent mechanism.
You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.
Google may process information collected through Google Analytics in accordance with its own privacy policies.
Cookies
Cookies are small files placed on your device when you visit a website. They can be used to make a website function correctly, remember preferences and provide information about how the website is used.
This website may use:
Essential cookies
These are necessary for the website to function correctly, securely and reliably. They do not require your consent where they are strictly necessary.
Analytics cookies
These help us understand how visitors use the website, including which pages are visited and how visitors navigate through the site. We currently use Google Analytics for this purpose.
Third-party cookies
Some content embedded from external websites may place cookies or use similar technologies when you interact with it.
Where required by law, non-essential cookies will only be placed on your device after you have given your consent.
You can accept, reject or manage non-essential cookies through the website’s cookie consent settings.
Embedded content from other websites
Articles and other pages on this website may include embedded third-party content, such as videos, images, maps, social media content or other external material.
Embedded content behaves in much the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies or similar technologies, and monitor your interaction with their content. If you are logged into an account with the relevant third-party service, your interaction with the embedded content may also be associated with that account.
Examples may include content provided by services such as YouTube or other media and social platforms.
Where embedded content involves non-essential cookies or tracking technologies, it should only be activated after you have provided the appropriate consent.
Third-party services operate under their own privacy and cookie policies, and we encourage you to review those policies where relevant.
Links to Google Calendar and other external websites
This website may contain buttons or links that take you to external services, including Google Calendar, for example to arrange a discovery conversation.
Simply displaying a link or button does not necessarily mean that the external service receives personal information from ALTEA Coaching.
However, once you follow a link to an external website or service, that provider may collect and process information about you in accordance with its own privacy policy.
ALTEA Coaching is not responsible for the privacy practices of third-party websites or services.
How we use your information
Personal information collected through the website may be used to:
operate and maintain the website;
keep the website secure and prevent misuse;
understand how visitors use the website;
improve website performance, navigation and content;
manage comments where commenting is available; and
comply with applicable legal obligations.
We do not sell your personal information.
Our lawful bases for processing
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the type of processing, we may rely on:
Legitimate interests — where processing is reasonably necessary to operate, maintain and secure the website and to understand its general performance, provided that these interests do not override your rights and interests.
Consent — where your consent is required, particularly for non-essential cookies, analytics technologies and certain third-party embedded content.
Legal obligation — where processing is necessary for us to comply with applicable law.
Where processing is based on your consent, you may withdraw that consent at any time.
Who we share information with
Information generated through your use of the website may be processed by third-party service providers that help us operate and understand the website.
These may include:
website hosting and technical service providers;
Google, in connection with Google Analytics and other Google services;
providers of embedded video, media or other third-party content; and
security or spam-prevention services where applicable.
These providers may process information in accordance with their own privacy policies and, where they process information on our behalf, appropriate data protection arrangements are used as required.
International data transfers
Some of the third-party technology providers used by this website may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards or other lawful transfer mechanisms will be used where required under UK data protection law.
How long we keep website data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may vary depending on the type of information, the technology or service involved, and any applicable legal or security requirements.
Analytics information is retained according to the retention settings configured within the relevant analytics service.
Where comments are enabled, comments and associated metadata may be retained for as long as necessary to manage discussion, moderation and spam detection.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
ask for access to personal information held about you;
ask us to correct inaccurate or incomplete information;
ask us to erase your personal information in certain circumstances;
ask us to restrict the processing of your information;
object to certain types of processing;
request the transfer of certain information to you or another organisation; and
withdraw consent at any time where processing is based on consent.
Not all rights apply in every circumstance.
To exercise your rights or ask a question about the use of your personal information through this website, please contact:
charis@alteacoaching.com
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Security
We take reasonable technical and organisational measures to protect information processed through this website against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
External websites
This website may contain links to websites operated by other organisations.
Once you leave alteacoaching.com, the collection and use of your information will be governed by the privacy policy of the website or service you visit. We encourage you to review the privacy information provided by those services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the technologies we use or applicable legal requirements.
Any updated version will be published on this page and the date at the top of the policy will be revised.
Contact
If you have any questions about this Privacy Policy or the use of personal information through this website, please contact:
Charis Manousou
ALTEA Coaching
London, United Kingdom
charis@alteacoaching.com